The official currency is the Euro (€).

In general terms the cost of living in Lisbon is lower than the European average.

Most of the restaurants, hotels accept common credit cards, but don’t expect credit cards to be accepted in smaller restaurants and hostels.
Be sure to carry small bills. There are places that it can be a problem to change bigger notes. Most banks accept Visa/MasterCard, and have employees who speak English or French.

There are plenty cash machines everywhere in Lisbon.

Yes, mobile phones work perfectly everywhere in Lisbon. 
There are a few areas where the signal is not good, but that is mostly out in the countryside, well away from any buildings.

Yes. Most accommodations have Wi-Fi and there are many hotspots in Lisbon and at the airport.

Electricity in Portugal is 230 Volts, alternating at 50 cycles per second. If you travel with a device that does not accept 230 Volts at 50 Hertz, you will need a voltage converter.
Outlets in Lisbon generally accept two round pin plugs.

Portugal and Lisbon in particular have a good health care system, both with public hospitals and private clinics.
All municipalities have pharmacies that provide almost every type of medication.
Pharmacies regular schedule is from 09h to 18h, but in case of emergency there are some pharmacies that are opened every night and also on the weekends.

With a low crime level, we consider Lisbon to be a safe destination, where the majority of the population is friendly and hospitality. However and like everywhere we advise to take some care with your personal belongings.

For European Union citizens the identification card and/or passport are needed.
For other foreign countries citizens a passport and a touristic visa may be required to enter Portugal, but in this case will be requested by Customs in Lisbon airport.

Yes, there is a travel insurance included in our tours covering any accident you may suffer either on transportation or in our activities, as well as any damage caused to third parties, according to the Portuguese laws and the terms of the license by the Portuguese Tourism Institute.

To make a reservation you may contact our call-center or fill the booking form in the website.

Make your request with the most details possible, informing:
The name of the Tour desired;
The date for the tour;
Number of participants, complete names and contacts (for insurance purposes) of everyone.

We are developing other forms of payment (online credit card) but for the time being we can only accept: Bank Transfer (if booked in advance) or Cash (euros) if booked directly, as forms of payment.

Although we strongly recommend otherwise, yes it is possible to change or cancel (with penalty fees, see our terms and conditions chapter) a reservation after it is paid.